- How to keep emails unread in outlook update#
- How to keep emails unread in outlook archive#
- How to keep emails unread in outlook windows#
My solution was to open the group with OWA and use its version of Mark All as Read, which worked flawlessly.
How to keep emails unread in outlook update#
Unhappily, Outlook’s Mark All as Read option might not be able to update the status for all unread items. That model was implemented by OWA in early 2019 and is in use today (Figure 2).įigure 3: Outlook’s Mark All as Read option OWA and Outlook Mobile Use Normal Unread CountsĪt the time, the developers accepted that the difference in how folders reported unread counts caused user confusion and said that they were working on implementing an item read/unread model for Groups. The new item count for the inbox is therefore very important for the mailbox owner and is adjusted up and down as the unread status for messages change (you can mark a read item as unread).
The new item count for a group then becomes the number of items delivered to the group since the last access by the user.īy comparison, new messages delivered to an inbox are personal and the mailbox owner is expected to deal with them. As implemented in Outlook, the group seen/unseen model allowed users to scan a group for new items and then set the unread count to zero once the user moves from the group. Instead, the group developers chose a “ more simple triage model for the groups conversations list, where all the conversations would be marked as seen as you moved away from the group.” Apparently, the decision was based on user feedback that many groups contain conversations unimportant to some members, so you couldn’t expect them to read everything. In other words, in a shared resource like a group inbox or public folder, each user has a separate unread count generated by the number of items they have not read in the folder. This model depends on the unread status of items and operates on a per-user basis. When Groups were added to Outlook in 2015, the developers decided not to use the standard item read/unread model as used in other mailbox folders like the Inbox. Choosing a Simpler Unread Count Model for Groups Usage of Outlook Groups as a fulcrum for email-based collaboration is much less important to Microsoft now, but Groups are still actively used in this way in many Office 365 tenants.
Since then, Teams has taken the lead and Groups have concentrated on a new mission of delivering a membership and access service to applications like Teams. The collaboration landscape within Office 365 changed upon the general availability of Teams in March 2017. It’s unlikely that Outlook Groups have kept pace and now has 25 million active users, but it’s possible. The latest figure for Office 365 is 258 paid seats ( April 2020). In April 2017, Groups (now called Groups in Outlook) had 10 million active users, or roughly 10% of the Office 365 user count at the time. Given that the bulk of work that had been migrated to Office 365 at that point was email, Groups looked pretty good. Groups introduced a group mailbox to host discussions and a shared calendar and came with a SharePoint Online team site for document storage, including a shared group OneNote notebook.
How to keep emails unread in outlook archive#
In the on-premises world, many Exchange organizations combined distribution lists with public folders to give people an archive for discussions. Teams didn’t exist at that point and although Microsoft’s marketing muscle was pushing Yammer (bought in June 2012) as the future for collaboration and a replacement for email (that strategy really worked out), the bulk of interpersonal electronic collaboration occurred over email. When Microsoft introduced Office 365 Groups (now Microsoft 365 Groups) in November 2014, they were characterized as a new way for email-centric collaboration. The reason why this happens is clouded in history.
How to keep emails unread in outlook windows#
Figure 1: Outlook for Windows displays some high unread counts for Groups The History of Groups
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